RightNow Teams with SFA Strategies to Deliver New Salesnet Offerings, Services and Dedicated Support

Bozeman, Mont., Monday, November 03, 2008 - RightNow® Technologies (NASDAQ: RNOW) today announced a new alliance with SFA Strategies. Together the two companies will maintain and enhance the Salesnet Sales Force Automation (SFA) product offering, regularly delivering new Salesnet features, functionality and services and provide increased support for Salesnet customers.

SFA Strategies has extensive experience in Salesnet solutions, sales process consulting and sales automation offerings.

RightNow acquired Salesnet, Inc., a provider of on demand SFA solutions, in 2006, and since then has incorporated applicable Salesnet technology into the RightNow suite of on demand customer relationship management (CRM) solutions.

"RightNow's solutions are designed for consumer-centric organizations, while Salesnet is best suited for organizations that manage complex business-to-business sales processes," said David Vap, vice president of products, at RightNow. "Because customer and partner demand for the Salesnet product remains strong, we will maintain Salesnet as a separate offering, with dedicated development, support, and services through our partner, SFA Strategies."

About SFA Strategies

SFA Strategies provides industry-leading business solutions and delivers end-to-end integration and consulting services to help businesses achieve their strategic and operational goals. Companies striving to increase operational efficiency, improve business processes, grow revenues and increase market share, turn to SFA Strategies for its CRM expertise. For more information, please visit http://www.sfastrategies.com/ and http://www.salesnet.com/.

About RightNow Technologies

RightNow (NASDAQ: RNOW) delivers the high-impact technology solutions and services organizations need to cost-efficiently deliver a consistently superior customer experience across their frontline service, sales and marketing touch-points. Approximately 1,900 corporations and government agencies worldwide depend on RightNow to achieve their strategic objectives and better meet the needs of those they serve. RightNow is headquartered in Bozeman, Montana. For more information, please visit RightNow Technologies.